Reference

How arenaplus Handles Your Personal Information

Your account data stays in your hands — we collect only what we need to run your wallet, process payments via PayPal, Venmo, or Play+, and keep your account secure.

No data sold to third partiesPayPal, Venmo, Play+ payment data handled securelyAccount deletion requests honoredState-law compliant where availableDirect contact path for privacy requests

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What We Collect and Why It Matters

arenaplus Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account, we collect the details required to verify your identity — full legal name, date of birth, address, and a government-issued ID. This is not optional; state-regulated platforms where we operate require identity verification before any funds move. We also log payment

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method tokens — not full card or bank numbers — associated with PayPal, Venmo, or Play+ to process deposits and withdrawals. Browsing behavior inside your account session, such as which games you opened or how long a session ran, is stored in anonymized logs used only
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for platform performance and fraud detection. We do not sell, rent, or trade any personal data to advertising networks. Third-party processors — including PayPal and Venmo — receive only the transactional data their services require and operate under their own published privacy terms. Availability of our
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platform depends on state law; data practices comply with applicable law in eligible states. You can request a full copy of what we hold on your account by contacting our support team directly.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT

Reach Us About Your Privacy Request

Email Privacy Team Send your data access, correction, or deletion request to our dedicated privacy address. We respond to all privacy emails within the timeframe required by applicable state law.

Live Chat on Account Page Log into your account and open live chat to speak directly with a support agent about what data we hold, how it is used, or to start a formal privacy request on the spot.

Written Request by Mail If you prefer a paper trail, you can submit a written privacy request. Our support team will provide the mailing address when you contact us via chat or email.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Account Security and Encryption All data transmitted between your device and our platform uses SSL encryption. Your login credentials are hashed, never stored in plain text, and payment tokens from PayPal or Venmo are never written to our servers in full.

Cookies and Session Tracking We use session cookies to keep you logged in and analytics cookies to understand how account pages perform. You can manage cookie preferences through your browser settings at any time without losing account access.

Data Retention Periods Account records are kept for as long as your account is active and for the period required by applicable state law after closure. Payment records tied to PayPal, Venmo, or Play+ are retained for financial compliance purposes only.

Your Right to Access and Correct You can request a full copy of the data we hold, ask us to correct inaccurate details, or ask us to delete your account entirely. Requests are processed through our live chat or privacy email channel.

Common Questions About Your Privacy on arenaplus

These are the questions we hear most often from account holders about how their data is collected, stored, and protected. If your question is not covered here, live chat is the fastest path to a direct answer from our team.

No. We do not sell, rent, or license your personal information to advertising networks or data brokers. Data shared with PayPal or Venmo covers only the transaction itself.

State-regulated platforms require identity verification before allowing deposits or withdrawals. We collect a government-issued ID and proof of address solely to meet those requirements — nothing more.

Yes. Contact our support team via live chat or email and submit a data access request. We will compile and deliver a copy of your account data within the timeframe state law requires.

We store only a payment token, not your full PayPal or Venmo credentials. The actual transaction is processed on PayPal's or Venmo's own infrastructure under their published privacy terms.

Submit a deletion request through live chat or our privacy email. Once your account is closed and any legally required retention period has passed, your personal data is removed from our active systems.

Session cookies are required for account login to function. Analytics cookies are optional and can be turned off in your browser settings. Disabling them does not block access to your account or wallet.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal AccountRegister Accountarenaplus Login

How arenaplus Handles Your Personal Information

Reach Us About Your Privacy Request

How We Protect and Manage Your Account Data

Common Questions About Your Privacy on arenaplus

01 Does arenaplus sell my personal data to advertisers?

02 Why do I have to submit identity documents to open an account?

03 Can I request a copy of all data you hold on me?

04 How does arenaplus handle my PayPal or Venmo payment information?

05 How do I ask arenaplus to delete my account and personal data?

06 Are cookies required to use the platform?

Privacy Policy

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