Reference

Understand Your arenaplus Account Agreement

These Terms & Conditions set out the rules that apply when you open and use an arenaplus account, including how deposits via PayPal, Venmo, and Play+ are handled and what eligibility requirements apply based on your state.

PayPal, Venmo & Play+ coveredState-law eligibility appliesAccount use rulesWithdrawal conditionsContact rights included
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arenaplus Understand Your arenaplus Account Agreement
HOW WE HANDLE THIS

Account Security, Data and Your Rights

arenaplus applies account-level security practices that are tied directly to the terms you agree to when you join. Here is how we handle the key areas that matter most to your account and personal data.

Data Retention

We retain your account data for the period required by applicable state regulation. You may request a summary of the data we hold by contacting support through live chat or email.

Cookie Use

Cookies on arenaplus support account session management and payment flow continuity, including PayPal and Venmo redirect handling. Cookie preferences can be adjusted in your browser settings at any time.

Account Security

Your account is protected by password authentication and, where enabled, two-step verification via your mobile device. Never share your login credentials; the terms make account security your responsibility.

Requesting Changes

To request a correction to your account details or to ask about data held under these terms, contact our support team in writing. Changes to payment method associations — PayPal, Venmo, Play+ — require identity re-verification.

REACH US DIRECTLY

Contact Us About These Terms

If any part of these Terms & Conditions is unclear, or you need to raise a concern about your account, our support team is available through the channels below. For payment-related questions involving PayPal, Venmo, or Play+, have your transaction reference ready when you reach out — it speeds up every resolution.

Team online

Live Chat

Open the chat window from any page in your account dashboard. Describe your terms question and a support agent will walk you through the relevant clause or account action.

Email Support

Send a detailed message to our support address. Include your account username and the section of the terms you need clarification on. We respond in writing so you have a record.

Account Help Center

Your account's Help section lists common terms questions by category — payments, eligibility, withdrawals, and account closure — with direct answers drawn from the current terms document.

Frequently Asked Questions About These Terms

These are the questions we hear most often about the arenaplus Terms & Conditions. If your question is not covered here, reach us through live chat and we will point you to the right section.

Yes. Any deposit made through PayPal, Venmo, or a Play+ prepaid card is covered by these terms. Payment-specific rules, including processing conditions and reversal policies, are detailed in the payments section of the full terms document.

No. Access to arenaplus is available only where local state law permits online sports betting or casino play. It is your responsibility to confirm eligibility in your state before opening or funding an account.

We may suspend or permanently close accounts that breach these terms. This includes fraudulent funding activity, use by ineligible individuals, or misuse of payment methods such as initiating unauthorized chargebacks through PayPal or Venmo.

The version on this page is always the current one. When we update the terms, the revision date at the top of the document changes. Continued use of your account after an update constitutes acceptance of the revised terms.

Send a written request through live chat or email. Include your account username and specify what data you are requesting. We process data access requests in line with applicable state privacy requirements.

Yes. Withdrawal requests through Play+ or Venmo are subject to identity verification before funds are released. The terms outline the verification steps required and the conditions under which a withdrawal may be held pending review.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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